B2B Orlando Call Center Specialist

About Our B2B Call Center Specialist Role:

• Compensation: $55K – $80K+, inclusive of performance-driven Spiffs/Incentives
• Location: Our Orlando Office near Universal Studios Orlando
• Type: Full-Time, Permanent Role

Work at One of the “Top Workplaces” in Orlando

American Management Services has been transforming businesses for almost 40 years. We’re proud to have been recognized as one of the “Top Workplaces of Orlando” for two consecutive years, a testament to our commitment to fostering a collaborative and innovative work environment.

• A+ Better Business Bureau rating
• The only consulting firm to have an exclusive partnership with the United States Conference of Mayors as it pertains to small businesses 
• Forbes contributor

Your Role:

You won’t just be doing a job; you’ll be building a career. As our Inside Call Center Specialist, you’ll be at the forefront, connecting with business leaders, setting pivotal appointments, and driving our mission to elevate businesses to success.

We believe in nurturing talent, and with regular outbound sales training sessions and performance-based growth opportunities, we’re as invested in your professional journey as you are.

Key Responsibilities:

• Navigate through gatekeepers to reach business owners and C-suite executives.
• Set appointments with prospective clients through strategic cold calling.
• Record and manage client interactions on SalesForce.

Who We’re Looking For:

• Individuals with a robust B2B sales background.
• 2+ years of hands-on B2B cold calling experience.
• Excellent communication skills with an ability to articulate our program’s value.
• Comfort in interacting with business decision-makers.
• A resilient spirit, undeterred by rejection, and a positive work approach.

Benefits & Perks:

• Comprehensive health benefits (Medical, Dental, Vision).
• Competitive weekly pay with paid training.
• Monthly performance-based incentives: Enjoy Disney and Universal Tickets, Restaurant Row Dining Vouchers, and Weekend Getaways.
• Flexible hybrid work arrangements post 90 days, based on performance.

Working Hours:

Monday – Thursday (9:30 AM – 5:00 PM)
Friday (9:30 AM – 4:00 PM)
No Night Shifts.